Microsoft Dynamics CRM

Sales, Marketing, Service, Social

Microsoft Dynamics CRM is customer relationship management solution designed to help companies improve sales, marketing, and service engagement with their customers.  Microsoft Dynamics CRM can provide a 360 degree of your customer by becoming the platform of your business.

We offer a full range of Dynamics CRM consulting services to our clients in Cleveland and Columbus, Ohio and beyond.


Microsoft Dynamics CRM Sales

Sales by Microsoft Dynamics provides a complete and intuitive solution that can help salespeople be more productive so they can focus on what’s most important—delivering amazing customer experiences.

By providing the essential insight, guidance, and tools that salespeople need, you can focus on the right customers and priorities, win faster by collaborating with colleagues, and build a trusted relationship with customers through personalized and relevant engagements.

Microsoft Dynamics CRM Marketing

Microsoft Dynamics Marketing is an integrated marketing resource management solution for marketing operation, planning, execution, and analytics across all channels—email, digital, social, SMS, and traditional.

Microsoft Dynamics CRM Service

Service by Microsoft Dynamics empowers customers through their choice of self and assisted service options; empowers agents to deliver fast, informed and effective resolutions; and seamlessly incorporates field solutions when there is need for onsite help. Our agile solutions easily adapt to changing demands so that your business can deliver intent driven outcomes in a secure, flexible and reliable environment.

Microsoft Dynamics CRM Social

In a socially connected world, engagement with customers can happen anywhere, anytime, and it is key to growing your business. Microsoft Social Engagement, powerful social CRM software, puts cutting-edge tools in the hands of your sales, marketing, and service teams—helping them to gain insight into how people feel about your business and to proactively connect on social media with customers, fans, and critics.

Lawhead Software Consulting provides a full range of Dynamics CRM Consulting and Support Services designed to assist our clients optimize their Dynamics CRM implementation.  By taking advantage of our full range of Dynamics CRM Services you can maximize your investment in your Dynamics CRM software system.

Contact Jim Lawhead by phone at to learn more about our services.

Contact Phone: (440)774-2000

Contact us by email to inquire about our services.

Learn more about Dynamics CRM from Microsoft.

microsoft dynamics crm