Salesforce, born in the cloud, is the leading CRM software system.
Customer relationship management (CRM) is all about managing the relationships you have with your customers. CRM combines business processes, people, and technology to achieve this single goal: getting and keeping customers.
It’s an overall strategy to help you learn more about their behavior so you can develop stronger, lasting relationships that will benefit both of you. It’s very hard to run a successful business without a strong focus on CRM, as well as adding elements of social media and making the transition to a social enterprise to connect with customers in new ways.
Successful CRM involves many different areas of your company, starting with sales and extending to other customer-facing areas like marketing and customer service. Salesforce.com offers a technology solution for all those areas… and more. With Salesforce and the Force.com cloud computing platform, you can mind your customers and your budget at the same time.
Lawhead Software Consulting can help your company get up and running in with the world’s most proven CRM solution.